<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Hi Andrius<div class=""><br class=""></div><div class="">Sorry about your problems with the VEP. It took us some time to track down the problem, but we finally have a fix which we will be pushing out later today.</div><div class=""><br class=""></div><div class="">Thank you for your patience</div><div class=""><br class=""></div><div class="">Anne</div><div class=""><br class=""><div><br class=""><blockquote type="cite" class=""><div class="">On 22 Nov 2018, at 16:10, Andrius Baskys <<a href="mailto:abaskys@gmail.com" class="">abaskys@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class=""><div class="gmail_quote"><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
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<div dir="auto" class="">Dear All,<br class=""><br class=""></div>
<div dir="auto" class="">I wonder if someone can offer a helpful tip regarding the VEP functionality. VEP worked fine until about a week ago. Now it crashes every time when I upload a file bigger than approx. 100 kb. VCF files that VEP annotated earlier without a glitch can no longer be annotated. <br class=""><br class=""></div>
<div dir="auto" class="">Thank you!<br class=""></div>
<div dir="auto" class="">Andrius Baskys<br class=""></div>
<div dir="auto" class="">Western University<br class=""></div>
<div dir="auto" class="">Pomona, California</div>
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